課程名稱 |
組織行為 Organizational Behavior |
開課學期 |
109-1 |
授課對象 |
管理學院 資訊管理學系 |
授課教師 |
吳玲玲 |
課號 |
IM3004 |
課程識別碼 |
705 23300 |
班次 |
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學分 |
3.0 |
全/半年 |
半年 |
必/選修 |
選修 |
上課時間 |
星期一7,8,9(14:20~17:20) |
上課地點 |
管二205 |
備註 |
本課程中文授課,使用英文教科書。知識管理學程、創意創業學程各限20人。 限學士班二年級以上 總人數上限:100人 |
Ceiba 課程網頁 |
http://ceiba.ntu.edu.tw/1091IM3004_ |
課程簡介影片 |
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核心能力關聯 |
核心能力與課程規劃關聯圖 |
課程大綱
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課程概述 |
This course provides students with the knowledge of the behavior of individuals and groups in organizations. Major theoretical positions and research findings are discussed and examined with emphasis on the implications for management practice. The specific topics regarding individual behaviors include individual differences, perception, attitudes, learning, personality, decision making, motivation and the topics regarding group and organization behaviors include leadership, group decision making, group dynamics, teamwork, organizational culture, communication, conflict management and stress management. |
課程目標 |
1. To master current and classic literature on organizational behavior. The student is expected to demonstrate adequate understanding of the relevant concepts, research results and different approaches in each section.
2. To develop analytic reading, thinking and presentation skills. To develop and demonstrate these skills, students shall develop an in-depth analysis of assigned cases by applying theories learned in the classes.
3. To develop team skills, students shall work on the cases in groups.
4. To develop the ability to apply abstract theories in the literature to account for or analyze everyday organizational experiences. To accomplish these objectives, students shall collect data from various information sources about the assigned case and write a formal report that analyzes its management effectiveness with the respect of related topics, such as leadership, motivation, etc.
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課程要求 |
課程內容預習複習、獨立思考與批判課程內容、與同組同學合作完成個案 |
預期每週課後學習時數 |
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Office Hours |
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指定閱讀 |
Case 1. Attitude and job satisfaction: Southwest Airline
Case 2. Values: The Fall of Enron安隆風暴 (movie)
Case 3. Decision making: 十二怒漢 12 angry men (movie)
Case 4. Emotions:Coach Knight: The will to win Coach K: A matter of the heart
Case 5. Motivation: Rob Parson at Morgan Stanley (A-B)
Case 6. Teamwork: Overhead Reduction
Case 7. Power and Politics: Heidi Roizen
Case 8. Communication: Four Seasons goes to Paris
Case 9. Leadership: Howard Schultz and Starbucks Coffee Company
Case 10. Organizational structure: Wildfire Entertainment
Case 11. Organizational culture: Tony Hsieh at Zappos: structure, culture and change
Case 12. Organization change: Amazon
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參考書目 |
Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior, 18th ed.
Pearson International edition. 華泰書局代理 |
評量方式 (僅供參考) |
No. |
項目 |
百分比 |
說明 |
1. |
Case study |
20% |
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2. |
Midterm |
30% |
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3. |
Final |
35% |
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4. |
Participation |
15% |
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週次 |
日期 |
單元主題 |
第1週 |
9/14 |
What is OB?
Ch.1 |
第2週 |
9/21 |
Diversity in Organizations
Ch.2 |
第3週 |
9/28 |
停課 |
第4週 |
10/05 |
Attitude and Job Satisfaction
Ch.3
Case 1: Southwest Airline |
第5週 |
10/12 |
Personality and Values
Ch.4
Case 2: The Fall of Enron安隆風暴(電影) |
第6週 |
10/19 |
Perception and Individual Decision Making
Ch.5
Case 3:十二怒漢(電影) |
第7週 |
10/26 |
Emotions and Moods
Ch. 6
Case 4: Coach Knight vs. Coach K |
第8週 |
11/02 |
Motivation Concepts and Applications
Ch.7 8
Case 5: Rob Parson at Morgan Stanley (A-B) |
第9週 |
11/09 |
Midterm |
第10週 |
11/16 |
Foundation of Group Behavior
Ch.9 |
第11週 |
11/23 |
Understanding Work Teams
Ch.10
Case 6: The Overhead Reduction Task Force |
第12週 |
11/30 |
Power and Politics
Ch.11
Case 7: Heidi Roizen |
第13週 |
12/07 |
Communication
Ch.12
Case 8: Four Seasons Goes to Paris |
第14週 |
12/14 |
Leadership
Ch.13
Case 9: Starbucks |
第15週 |
12/21 |
Foundation of Organizational Structure
Ch.14
Case 10: Wildfire Entertainment |
第16週 |
12/28 |
Organizational Culture
Ch.15
Case 11: Keeping Google “Googley”
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第17週 |
1/04 |
Organizational Change
Ch.17
Case 12: Tony Hsieh at Zappos: structure, culture and change |
第18週 |
1/11 |
Final Test |
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